Articles from Our Studies

Articles from Our Studies

Usability of Codes, Passwords, Numbers, and Letters

The usability of codes encountered in website shopping, purchasing, and product delivery is a common complaint voiced by consumers. (read full article »)
Published on Oct, 19th 2007 in Articles from Our Studies |


Shipping Options positively impact Retail Websites

The e-tailing group recently released their third annual 'Buy Online / Pick-Up (read full article »)
Published on Sep, 14th 2007 in Articles from Our Studies |


Best Practices for Online Checkout Process

We hear it quite often from our clients' customers: "This is frustrating because now that I've found what I want, (read full article »)
Published on Jul, 20th 2007 in Articles from Our Studies |


What Areas of Your Site are Visitors using to Accomplish their Goals?

Understanding the content areas site visitors use to accomplish their goals on your site will provide valuable insight to content, (read full article »)
Published on Jul, 20th 2007 in Articles from Our Studies |


“Try Before You Buy” - Best Practices for Increasing Conversions

In a recent online study conducted for a popular online yellow page provider, it was quickly revealed (read full article »)
Published on May, 9th 2007 in Articles from Our Studies |


Are Your “Character Limits” in Character for Your Brand?

How often have you been invited to include a message with a gift you purchased online, only to be reprimanded (read full article »)
Published on May, 9th 2007 in Articles from Our Studies |


How often do you listen to your power users?

Obviously, one of the goals of every site is to build a recurring user base - people who use the site (read full article »)
Published on Mar, 13th 2007 in Articles from Our Studies |


Improving the Old, Welcoming the New

Traditionally, with a New Year comes a resolution. Throughout the years, Usability Science's resolution has always involved the commitment to (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |


At Your Service, One Way or Another

In a past article (January 2005), we talked about a common site visitor perception: Companies that market products through "brick (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |


Tips & Tricks for an Accessible Website

According to a 2004 study by the Danish Center for Accessibility, more than 20% of all Internet users suffer from (read full article »)
Published on Feb, 13th 2007 in Articles from Our Studies |